Privacy Policy : Pip Tech LLC
1. Important Entity Disclosure
Pip Tech LLC ("Pip Tech," "we," "our," or "us") is a technology provider. Pip Tech is not a bank, broker-dealer, or custodian. Brokerage accounts are carried by Alpaca Securities LLC ("Alpaca"), a registered broker-dealer and Member FINRA/SIPC. Investment advisory services, if applicable, are provided by Mary and Pip Investments LLC, a separate legal entity operating under applicable securities regulations.
2. Information We Collect
The information you provide directly includes: 1) name, email address, and contact information, 2) identity verification information required for brokerage accounts, 3) communications and support inquiries, 4) advisory-related information shared with Mary and Pip Investments.
If you connect a bank account, we use Plaid Inc. ("Plaid") to facilitate secure access. Your bank credentials are entered directly with Plaid and are not stored by Pip Tech. Information received from Plaid may include account balances, transactions, and institution details.
If you open a brokerage account, your account is held at Alpaca Securities LLC. Alpaca may collect identity verification and suitability information in accordance with KYC, AML, and securities regulations. Pip Tech may receive account balances, positions, trade confirmations, and performance data necessary to provide platform functionality.
If you engage Mary and Pip Investments LLC for advisory services, you may provide financial planning information, risk tolerance data, and other suitability disclosures. Mary and Pip Investments operates as a separate regulated entity.
3. How We Use Information
We use your information to: 1) operate and maintain the Pip Tech platform, 2) facilitate brokerage services through Alpaca 3) enable financial data access via Plaid, 4) provide analytics and reporting, 5) detect fraud and ensure security, 5) comply with legal and regulatory obligations. We do not sell personal information.
4. Information Sharing
Information may be shared with: 1) Alpaca for brokerage account management and regulatory compliance, 2) Plaid to facilitate financial account connections, 3) Mary and Pip Investments LLC for advisory services where elected, 4) service providers supporting hosting, security, and analytics, 5) regulators or authorities as required by law.
5. Data Security
Pip Tech maintains administrative, technical, and physical safeguards including encryption, role-based access controls, multi-factor authentication, logging and monitoring, and secure development lifecycle practices.
6. Data Retention
We retain personal information as long as necessary to provide services and comply with regulatory obligations. Brokerage and advisory records may be retained in accordance with SEC and FINRA requirements.
7. Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your data, subject to regulatory retention requirements.
8. Regulatory Notice
Brokerage accounts are carried by Alpaca Securities LLC, Member FINRA/SIPC. SIPC protects securities customers up to applicable limits. SIPC does not protect against market losses.
9. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notification.
10. Contact Information
Pip Tech LLC | privacy@pip.tech | maryandpip.com
447 Broadway, Second Floor, New York, NY 10013